Empower your clients with mental wellness solutions

Partner with ThoughtFull to offer tailored, data-driven mental health solutions that improve wellbeing, engagement, and satisfaction for your clients. Together, we can transform the mental wellness journey.

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How does ThoughtFull help your clients?
Whether you’re onboarding or seeking continuous growth, ThoughtFull makes it easier for you to manage your practice with confidence. Our platform is designed to optimize your workflow so that you can focus on what truly matters—delivering exceptional care to your clients.

Hear From Our Partners: Proven Success in Mental Wellness Solutions

From personalised therapy sessions to self-guided tools, ThoughtFull provides a holistic approach to mental wellness, designed to meet your unique needs
"Before partnering with ThoughtFull, we were exploring different mental health providers but didn't find one that was able to provide quality and impactful services to our team members like ThoughtFull."
Andrea Lee Sy
Head of Technology and Innovation & Employee Wellbeing Program Lead
Andrea Lee Sy
“We recently expanded our partnership with ThoughtFull beyond their app subscription for our BDO colleagues, collaborating with them for a special event in honour of World Mental Health Day. Thoughtfull set up a vibrant booth at our office, bringing positive energy and thoughtful gifts, which made the event a great success. Our colleagues thoroughly enjoyed the experience, and we’re excited to host it again next year."
Prianka Jothi Ganes
Talent Recruitment
Prianka Jothi Ganes
"The ThoughtFull team did a great job of guiding us through the program features, explaining how to maximise the benefits for employees, and integrating the platform into our HR processes. When it comes to launching the platform within our organization, the support from the ThoughtFull Client Success Team was exceptional."
Watie Jufri
Human Resources Manager
Watie Jufri
"How ThoughtFull stands out from other EAP programmes I’ve experienced in the past is in the strength of our partnership. The support and responsive of the team in co-creating bespoke solutions for us has been wonderful."
Cheryl Ann Tan
Talent Experience & Culture at Gentari
Cheryl Ann Tan
“Of the players in the market, we chose to work with ThoughtFull because they were able to deliver quality end-to-end mental healthcare seamlessly for both the employer and our employees. Importantly, their offering is delivered thoughtfully, something that is hard to replicate.”
Penelope Gan
Chief Human Resources Officer AIA Malaysia
Penelope Gan
“We recently expanded our partnership with Thoughtfull beyond their app subscription for our BDO colleagues, collaborating with them for a special event in honour of World Mental Health Day. Thoughtfull set up a vibrant booth at our office, bringing positive energy and thoughtful gifts, which made the event a great success. Our colleagues thoroughly enjoyed the experience, and we’re excited to host it again next year."
Prianka Jothi Ganes
Talent Recruitment
Prianka Jothi Ganes
"Before partnering with ThoughtFull, we were exploring different mental health providers but didn't find one that was able to provide quality and impactful services to our team members like ThoughtFull."
Andrea Sy
Head of Technology and Innovation & Employee Wellbeing Program Lead
Read customer story
Andrea Sy
“Of the players in the market, we chose to work with ThoughtFull because they were able to deliver quality end-to-end mental healthcare seamlessly for both the employer and our employees. Importantly, their offering is delivered thoughtfully, something that is hard to replicate.”
Penelope Gan
Chief Human Resources Officer AIA Malaysia
Read customer story
Penelope Gan
“We recently expanded our partnership with Thoughtfull beyond their app subscription for our BDO colleagues, collaborating with them for a special event in honour of World Mental Health Day. Thoughtfull set up a vibrant booth at our office, bringing positive energy and thoughtful gifts, which made the event a great success. Our colleagues thoroughly enjoyed the experience, and we’re excited to host it again next year."
Prianka Jothi Ganes
Talent Recruitment
Read customer story
Prianka Jothi Ganes

Frequently asked questions

How can ThoughtFull support employee mental health and help my organisation?

ThoughtFull simplifies mental health for employees and employers.

As pioneers of text-based coaching in Asia, we've developed a comprehensive, scalable platform that normalises mental health care. Our personalised approach focuses on prevention, growth, and crisis support, - helping to build resilient, thriving workplaces.

Through ThoughtFull's Enterprise Programme, we provide organisations with the ThoughtFull Insights dashboard, offering actionable, measurable insights into employee wellbeing. Our tailored Activation Programmes further boost employee engagement, motivation, and long-term success, driving positive outcomes for both individuals and the organisation.

What is the onboarding process for companies and employees?

The onboarding process starts with a HR onboarding session where we work together to co-create your employee wellbeing program launch. ThoughtFull will provide all the necessary launch communications, which your HR team can then share with employees.

The employee launch includes a comprehensive review and a live demo of the ThoughtFull app to ensure a smooth start. After the launch, we'll collaborate with HR team to plan webinars and other ongoing engagement activities to keep the momentum going.

What client services do you offer as part of the Activation Program?

As part of the Activation Programme, we provide more than just access to our ThoughtFull professionals through an app. We partner with your HR team to actively support employee wellbeing offering onsite or virtual launches, webinars on a wide range of topics, critical incident and stress management, onsite booths or counselling as needed, a 24/7 hotline for employees in crisis, provding immediate assistance when it's needed most.

Our goal is to create a comprehensive support system that promotes mental wellbeing and engagement across your organisation.

What reporting and analytics are available to employers through ThoughtFull Insights?

ThoughtFull Insights provide HR teams with actionable data to optimise the organisations mental health programme. Our dashboard provides insights into employee engagement, behavioural trends, and health outcomes. By understanding the factors driving employee wellbeing, you can create tailored mental health programmes.

How is employee privacy and confidentiality ensured?

At ThoughtFull World, safeguarding your data and privacy is our top priority. We are proud to have achieved ISO-27001 certification, an internationally recognised standard for information security management.

To protect user accounts, our ThoughtFull app uses two-factor authentication, adding an extra layer of security. Users can also choose to remain anonymous by using a nickname within the app. All communication between users and mental health professionals is secured with banking-grade 256-bit encryption.

In the highly unlikely event of a data breach, our encrypted databases ensure that the data is rendered meaningless. Additionally, all connections between the app, website, and server are protected by SSL encryption, following best security practices.

Does ThoughtFull Professionals, TFPs have experience working with employees from diverse backgrounds?

Yes, and our ThoughtFull Professionals (TFPs) are highly experienced in supporting employees from diverse backgrounds. We offer care in 28 languages and dialects across 70 locations worldwide, ensuring culturally relevant and accessible support. With the largest exclusive network of mental health professionals in the region, ThoughtFull delivers localised care backed by global expertise, tailored to the unique needs of your workforce.

How are ThoughtFull Professionals (eg. coaches, counsellors, psychologists, psychiatrists) verified?

All ThoughtFull Professionals (TFPs) undergo a rigorous vertification and onboarding process to ensure the highest standards of care. Firstly, each TFP must be a certified mental health professionals whether a counsellor, psychologist, or psychiatrist- with the required academic qualifications and practicum hours to obtain relevant credentials.

Secondly, we conduct due diligence to verify their identify, certifications, and licensure. Once verified, all TFPs undergo training to ensure proficiency in delivering high-quality digital coaching and therapy, tailored specfically to the unique requirements of digital mental health services in Asia.

Is text-based coaching an effective substitute for traditional face-to-face therapy?

Yes, we have conducted an efficacy study on text-based coaching and it shows improvement in symptoms of stress, anxiety and depression. In addition to this study, we've partnered with several private organisations to develop whitepapers like Project Cheria to demonstrate benefits to using ThoughtFull platform. We are continuously trying to expand our research efforts.

While asynchronous text-based coaching have proven to be effective, we note that not all cases are suitable for online therapy and digital platforms. For these cases, our ThoughtFull Professionals do offer face-to-face therapy at our ThoughtFull center.