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Online Therapy with Licensed Therapists in Singapore

Online therapy is an effective option for mental health treatment, offering support and online counselling from licensed therapists via internet video calls, text and audio messaging. It can be just as effective as in-person therapy, and what’s best, online therapy is even easier to get started.

Thoughtful World offers online therapy services in Singapore for individuals, couples and families. If you would like to seek professional support for you or your loved ones, book an appointment with us today.

Benefits of online therapy with ThoughtFull

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Accessible

Online therapy provides greater access to mental health and emotional support for people who may have difficulty attending in-person sessions due to geographical, physical or scheduling constraints. It is especially useful for individuals who have physical disabilities or feel anxious in social situations, and offers flexibility to people with hectic work schedules or who need to travel or relocate.

The availability of online therapy also allows clients to widen their search for a therapist who is a good fit and to continue sessions with their preferred therapist, regardless of where they may be located.

We provide seamless end-to-end mental healthcare for individuals and businesses. Through our digital platform, ThoughtFullChat, our users can readily access a wide range of mental health support services to meet their needs – including text and audio messaging, scheduling video therapy sessions, mental health coaching, self-care or counselling resources and progress tracking tools.

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Comfortable and Convenient

Our goal is to provide access to mental health support that is as convenient and stress-free as possible. Online counselling can be conducted at any location, so long as participants have access to a reliable internet connection. Participants can also choose their preferred mode of communication, whether it is internet video calls, text or audio messaging. Being in a familiar environment and communicating through a channel that works best for them can help individuals feel more at ease and encourage them to share their concerns more openly. This is particularly helpful for those who may be uncomfortable with face-to-face interactions or experience social anxiety. 

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Effective

Various studies have shown that online counselling and therapy can be just as effective as in-person therapy for a range of mental health issues, including anxiety, stress and depression. Research on client satisfaction and outcomes in telepsychiatry sessions also reported high client satisfaction and comfort levels, with comparable results between online and in-person therapy.

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Personalised

Online counselling can involve different approaches that suit clients’ varying needs and preferences. At ThoughtFull, our mental health professionals are counsellors, psychologists or psychiatrists who have varying areas of expertise and may adopt different approaches and methods to understanding and managing mental health.

Based on the biopsychosocial model of health and wellness, an individual’s mental health can be understood by considering biological, psychological and social factors. In particular, psychiatrists may focus more on the biochemical aspect (involving the balancing of brain chemicals and medication), while psychologists and counsellors may tend to focus on the psychosocial aspects (involving psychotherapy, social support and rehabilitation).

Our clients can choose the best licensed therapist for their needs, based on what is most effective for them and what they personally prefer.

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Affordable

Online therapy sessions are generally more affordable than in-person sessions, though this will vary depending on the type and extent of mental health support you may require. At ThoughtFull, we understand the importance of mental health support and aim to provide access to online therapy at affordable costs. Our platform offers the option of monthly, three-monthly or six-monthly billing cycles, and our users can pay a lower fee depending on their subscription duration. This allows you to achieve cost savings when you commit to long-term mental care.

Common types of online therapy in Singapore

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What you do in each online therapy session depends on the issues you are hoping to address as well as your therapist’s preferred treatment approaches – many therapists use a combination of techniques from different types of therapy. Understanding the differences between each type of therapy can help you figure out which approach is best for you and make an informed decision when finding the right therapist for your needs.

 

Here is a look at the five most common types of therapy in Singapore and some mental health issues they are useful in addressing:  THW016-08

 

Psychodynamic therapy

Psychodynamic therapy involves uncovering hidden patterns in thoughts or behaviour by exploring past experiences. The aim is for clients to explore the connection between their unconscious mind and their actions and to develop healthier coping skills over time. Clients can expect to have open conversations with their therapist about topics like their childhood and past. 

Research suggests that psychodynamic therapy can often lead to increased self-awareness and personal growth, even after therapy is completed. It may be a good choice for addressing depression, anxiety, eating disorders, personality disorders and somatic symptoms

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Behavioural therapy

Behavioural therapy is an action-oriented approach to mental health treatment, which is founded on the belief that learned behaviour or habits can be unlearned over time with the right tools and guidance. The aim is to identify certain behaviours that affect your life negatively and replace them with positive behavioural responses. The focus is on understanding the relationship between the environment, behaviour and consequences, and finding ways for the client to change behavioural patterns and reactions. 

Behavioural therapy may be a good option to address social anxiety, phobias, addictions, obsessive compulsive disorder, attention deficit hyperactivity disorder, self-harm and panic attacks.

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Cognitive behavioural therapy (CBT)

CBT is a structured, goal-oriented type of therapy that focuses on addressing existing symptoms and making changes. The idea is that certain beliefs you have about yourself or your situations can lead to distress that contributes to mental health issues. 

In CBT, therapists will help you learn how to identify unhelpful thought patterns and behaviours, understand how these may affect you, and replace them with more helpful and positive thinking. The aim is for clients to be able to apply these skills independently, which can result in sustained benefits long after therapy is completed.

Some subtypes of CBT include dialectical behavioural therapy (DBT) and acceptance and commitment therapy (ACT). CBT may be a good option for addressing mood disorders, anxiety and phobias, eating disorders, addictions, obsessive compulsive disorder and insomnia.

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Humanistic therapy

This approach is based on the theory that individuals already have the necessary resources to overcome challenges and are best able to understand their own needs and experiences. Humanistic therapists offer guidance on how clients may identify and access the tools they already have, and aim to help clients better understand what they are currently experiencing without interpreting their feelings for them. 

An important principle in humanistic therapy is for the therapist to be non-judgmental and offer acceptance to clients even if they disagree on certain points. Generally, clients will direct the therapy session and the therapist will be actively listening and stepping in where required.

Humanistic therapy can be useful in addressing relationship and self-esteem issues, depression, effects of trauma / post traumatic stress disorder, addictions and feelings of worthlessness.

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Postmodern therapy

Postmodern therapy involves collaboration between the therapist and client to determine where the client is and where they want to be. This approach views the client as the expert and seeks to understand the client’s own narration of his/ her life. It is rooted in the idea that reality is not fixed but is influenced by our personal and shared experiences, so each person’s life story is unique and valid. 

Postmodern therapy aims to challenge social constructs, helps clients rewrite their stories to form new meanings, and is focused on solutions for personal growth.

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How to communicate with your online therapist

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Text or voice messaging

Online therapy can take place through asynchronous messaging via our ThoughtFullChat app. With this option, you can send text messages or audio notes to your default therapist at any time, via your dedicated chat room within our ThoughtFullChat platform. Your therapist will respond within the day from Mondays to Fridays, as soon as they are available. It can be a good option for clients who are not comfortable with speaking with a therapist through a phone or video call, or through face-to-face therapy. Some clients prefer this medium as it allows them more time to formulate their thoughts and responses.

Video calls

Conducting online therapy via video calls is also available as an option in one of our packages. This offers an experience that is most similar to an in-person therapy session, as it allows for the client and therapist to see each other’s facial expressions and body language, and hear each other’s tone of voice. It is highly recommended as it tends to strengthen the therapeutic relationship between the client and therapist, and can produce the best results.

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Professional, vetted and licensed therapists in Singapore whom you can trust

At ThoughtFull, you can expect the same quality and professionalism from our online therapists as you would during traditional therapy that is held in person, but with the ability to communicate when and how you want using our online counselling platform.  

 

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How we verify our mental health professionals for your benefit

Our team of mental health professionals are fully certified counsellors, psychologists and psychiatrists who specialise in diverse areas and are deeply committed to providing our clients with effective therapy. 

Before being accepted onto our online counselling platform, each licensed therapist is required to go through a rigorous application and onboarding process to ensure the quality of his or her online therapy services. This process involves thorough due diligence into their identity and professional qualifications, and verifying that they have at least a Master’s degree in their course of study and have completed the necessary practicum hours to obtain their certifications. We also ensure that our therapists go through comprehensive training on the use of our online therapy platform. 

As far as possible, we will provide therapists’ licensing information so that clients are able to conduct their own research into their backgrounds and qualifications before choosing their preferred therapist.

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Expertise and mental health support

Our licensed therapists at ThoughtFull are trained to offer professional support and guidance for a wide range of issues relating to mental wellness. Some of these issues include:

  • Depression
  • Anxiety disorders
  • Post-traumatic stress disorder
  • Phobias
  • Low self-esteem
  • Managing emotions
  • Work-related stress
  • Relationship issues
  • LGBTQ+ issues 
  • Body image issues
  • Identity and self-discovery
  • Grief and loss
  • Issues relating to career and life transitions
  • Financial wellness 
  • Substance abuse

Meet Our Online Therapist in Singapore

Dr. Ada Bengtsson
Counsellor
Expertise: Individual, Career, Academics, Relationship and Family Issues
Mode: Individual
Type: Online
Country: Singapore
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Dr. Ada Bengtsson
Profile
Language
Adeline Lee
Counsellor
Expertise: Individual, Career, Academics, Relationship, Family, Abuse issues, Depression and Suicidal
Mode: Online & On-site
Type: Online
Country: Singapore
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Adeline Lee
Profile
Language
Alvin Tan
Counsellor
Expertise: Individual, Career, Academics, Relationship, Family, Abuse Issues, Depression and Suicidal Inclinations
Mode: Online
Type: Online
Country: Singapore
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Alvin Tan
Profile
Language
Athita Bua-In
Counsellor
Expertise: Individual, Relationship, Family, Depression Concerns and Suicidal Inclincations
Mode: Individual
Type: Online & On-site
Country: Singapore
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Athita Bua-In
Profile
Language
Babara Seet
Counsellor
Expertise: Individual, Career, Academics and Family Concerns
Mode: Individual & Couples
Type: Online
Country: Singapore
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Babara Seet
Profile
Language
Fion Zheng
Counsellor
Expertise: Individual, Career, Academics, Relationship, Family Issues, Burnout, Trauma, Anxiety, Depression and Suicidal Inclinations
Mode: Individual
Type: Online & On-site
Country: Singapore
Read more Book Appintment
Fion Zheng
Profile
Language
Ho Wan Yeng
Counsellor
Expertise: Individual, Relationship Concerns and Depression and Suicidal inclinations
Mode: Individual
Type: Online & On-site
Country: Singapore
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Ho Wan Yeng
Profile
Language
Krish Phua
Counsellor
Expertise: Relationships, Life Transitions and Confrontations, Mental Health and Psychotic Issues, Substance and Behavioural Addictions, Gender and Sexuality, HIV and AIDS​
Mode: Individual & Couples
Type: Online & On-site
Country: Singapore
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Krish Phua
Profile
Language English, Malay
Lee Teck Ming
Counsellor
Expertise: Individual, Career, Academics and Relationship Concerns
Mode: Individual & Couples
Type: Online
Country: Singapore
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Lee Teck Ming
Profile
Language English, Malay

Our Online Therapy Fees

Our aim is to provide affordable online therapy to clients. For more information on fees and pricing, please contact us 

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Common Concerns About Online Therapy in Singapore

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Does online therapy work? Is online therapy as effective as in-person therapy?

Yes, various studies have shown that online counselling and therapy can be just as effective as in-person therapy in providing mental wellness support for various mental health conditions: 

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  • A 2022 study showed that online counselling interventions can be as effective as face-to-face counselling, particularly for psychological distress. 
  • Another 2022 study revealed no significant differences in effectiveness between face-to-face and online psychotherapeutic interventions.
  • A study was conducted in 2022 to evaluate client satisfaction and one-month mental health outcomes for clients who underwent telepsychiatry and face-to-face psychiatric consultations. Telepsychiatry clients reported that they could present the same information as they would in an in-person session (93%), were satisfied with their session (96%), and were comfortable in their ability to talk (85%). 

 

Who should not use an online counselling and therapy platform?

Online therapy is not suitable for individuals who are unable to get access to a reliable Internet connection or a device that can connect to the Internet. Online therapy may also not be ideal or appropriate for individuals who are: 

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  • Currently in an urgent crisis or emergency situation requiring immediate intervention or physical assistance
  • At risk of causing harm to themselves or others
  • Experiencing or diagnosed with severe or long-standing mental health issues, or who have been advised to be under psychological supervision or psychiatric care
  • Experiencing psychosis such as hallucinations, delusions or paranoia
  • Engaging in excessively risky behaviour, such as heavy alcohol or drug use
  • Minors or under the care of a legal guardian 

 

Will I be able to choose my own online therapist in Singapore?

Yes, clients will be able to browse the profiles of the available online therapists and select a therapist that best suits their needs. 

 

How do I find the right therapist for my needs?

Finding a therapist who is a good fit for you and your needs will increase the effectiveness of your online therapy sessions.

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Can I be anonymous during online therapy?

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Yes, for increased confidentiality, our users have the option to be identified only by a nickname. Any emergency contact information provided to ThoughtFull will only be accessed in a situation where you or those around you are deemed to be in danger. 

 

How does ThoughtFull ensure that my data and privacy remains protected?

We have taken the following steps to ensure that our clients’ data and privacy are protected: 

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  • ThoughtFullChat’s mobile application requires two-factor authentication, to add an additional layer of security for customers and professional accounts.
  • All messages on our ThoughtFullChat platform are secured with 256-bit encryption.
  • Our databases are fully encrypted and secured.
  • All data connections between mobile apps, websites and servers are encrypted with SSL and are in line with best practices for security. 

Related FAQ on Online Therapy in Singapore

What should I expect from online therapy sessions?

Your experience with online therapy is largely dependent on your specific therapist, what issues you are seeking therapy for, and your goals for yourself for therapy. At the beginning of each session, your therapist will likely ask you to share what you have been thinking about or feeling, and may also ask if you have specific issues you would like to focus on. Your first few therapy sessions are an opportunity for you and your therapist to get to know each other. Subsequent sessions will usually be more therapeutic and may involve exploring a specific topic.

What are some tips to set myself up for the best online therapy sessions?

1. Set up your environment for a successful session

You will need an internet-connected device (with a microphone and video access, where applicable) and a reliable Internet connection to communicate with your therapist. For the best online therapy experience, it is also important to find a quiet and private place free from distractions, where you will be comfortable opening up about personal issues and challenges.

2. Intentionally create time and space for online therapy

While the convenience of online therapy increases its accessibility, it can be beneficial for clients to be intentional in setting aside time and space for online therapy sessions, and to reflect and process after each session. 

3. Be open and expressive about your thoughts and feelings

As far as possible, it would be helpful for clients to honestly express how they feel to their therapist. The more open clients are, the better their therapists can understand them and provide assistance to them.

Is online therapy available for families and couples?

Yes, we offer online therapy sessions for families and couples as well.

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